Surgical Associates of Austin

Appointments

We are always happy to see you in the office and do try as best we can to accommodate your schedule.

When your primary care physician or specialist recommends that you have a consultation with one of our surgeons, he or she will give you the name of the surgeon he prefers and our office telephone number. At the time you call our office to make your appointment, our telephone system will tell you which extension to select for the appointment secretary.

Our appointment secretary will ask a few questions and will schedule your office visit for a time as convenient for you and as soon as possible.

Arriving At Our Office

When you arrive in our office for you appointment, we will ask you to sign in and complete some forms which are necessary to establish your medical record and bill your insurance company. In addition to the forms, we will require a copy of your current insurance card.

Some of you will have completed a registration form (and other forms) through our website which we request you bring with you to your appointment.

After your check in process with our receptionist, one of our nurses will escort you to an examination room and ask pertinent questions related to your visit.

Our surgeons make every effort to see you as close to your appointment time as possible, but it is difficult to judge how long the patient before you will requisre for his/her visit. We ask that you be patient and understand that your surgeons will give you the length of time needed for your visit.

Scheduling An Office Appointment

Our office telephone number is (512) 472-1381 ext. 101 for appointments. When your primary care physician or other specialist refers you for consultation with one of our surgeons, he or she will give you the name of the surgeon in our office that he prefers.

If you are a new patient, our staff will ask you several questions about medical tests your other physician(s) may have ordered and about your insurance.

We look forward to seeing you in our office, and our appointment secretary will schedule your office visit as soon as we are able.

 

Scheduling Your Surgery

New patients usually see one of our surgeons in the office before surgery is scheduled. If, after examination, surgery is the treatment of choice, you will visit with one of our surgery schedulers that day to select the date as convenient for you as the schedule allows, and to receive your pre-surgical instructions.

Our surgery schedulers, Denese and Phyllis, will make all of the necessary arrangements at the selected facility for you, and will also notify your insurance company for appropriate surgical precertification.

The facility where you will have your surgery will call you 2-3 days prior to your surgery date to do pre-registration and advise you when to be at the hospital on the day or surgery, or when to report for any tests your surgeon has requested prior to your surgery.

If you have a deductible on your insurance, we will request a deposit of that deductible amount prior to your surgery date. If you have no insurance, we will request a deposit and/or set up payment arrangements with you.

 

 

 


 

 

 


Norma

 

 


Denese

 

 


Phyllis

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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